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How to Export Native DICOM Files and Send Medical Records to China's Top Class-A Hospital Specialists — A Complete Step-by-Step Guide

edit_noteBy MedTravel China Editorial Team

verified
MedTravel China Medical Imaging Data Center Joint Class-A Tertiary Review

Co-reviewed by a chief physician of the National Clinical Research Center for Radiology and a senior lead of the medical bilingual translation team.

security ISO 27001-Certified Secure Medical Imaging Transfer
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Key Points First · Why File-Format Compliance Is the Prerequisite That Saves You Time

In cross-border teleconsultation and expert first opinions, more than 70% of initial communication delays are caused directly by imaging files in a non-compliant format. Photos taken of films with a phone suffer harsh window glare, moiré patterns and geometric distortion; PDF files produced by scanning printed films strip away the high-precision Window Width/Level metadata underneath, leaving top doctors at China's Class-A tertiary hospitals unable to switch between bone and mediastinal windows or to reconstruct 3D volumetric slices.

The only format genuinely accepted by the professional PACS (Picture Archiving and Communication System) of China's public Class-A tertiary hospitals is the complete, lossless native DICOM dataset (.dcm / DICOMDIR). This guide walks you through requesting a disc from your local hospital, fully extracting and exporting the data on Windows and Mac, running a quick safety self-check, and submitting it over an end-to-end encrypted channel.

1

Why Do China's Top Class-A Specialists Reject "Photos of Your Films"? Understanding DICOM's Underlying Value

Many patients and family members, when first seeking care abroad, hold their phone up to a window, a lamp or a computer monitor to photograph their films, then send the compressed images over instant-messaging apps. For senior experts in clinical oncology, spinal neurosurgery or complex joint revision, such photos are often "not enough to make a responsible clinical judgment" — and may even hide tiny metastases.

cancelPhone Photo / Flat PDF Not for Diagnosis
A side by side medical illustration showing the blurred, low-resolution phone photograph of a physical chest X-ray film with harsh window light glare, reflection artifacts, and moire interference patterns, making pulmonary nodules completely invisible to clinical specialists in a modern diagnostic setting.
Reflective glare · lost pixels · lost slice thickness
  • close The 16-bit grayscale dynamic range is completely lost, crushed down to 8-bit RGB
  • close An entire thin-slice CT of 1,000+ layers at 1 mm is reduced to 24 small film-frame photos
  • close HU (Hounsfield unit) values and 3D arterial/venous vascular reconstruction become unreadable
check_circleNative DICOM Dataset Class-A Consultation Standard
High-precision digital clinical radiological workstation monitor rendering authentic DICOM data slices of a high-resolution chest CT scan showing intricate vascular architecture, crisp pulmonary nodule margins, and multiplanar volumetric reconstruction under professional 10-bit grayscale medical display in a hospital radiology suite.
Lossless multi-slice · free windowing · true spatial coordinates
  • done Radiologists can instantly switch between lung, bone and mediastinal soft-tissue windows
  • done Retains complete spatial data in the axial, sagittal and coronal planes, including multi-phase series
  • done Imports directly into MDT review screens and smart radiation-planning systems at China's top cancer hospitals
layers Slice Thickness Down to Sub-Millimeter Level

For an early small lung nodule or a tiny cerebral aneurysm, a 0.625 mm thin-slice scan is what makes minimally invasive biopsy or stereotactic ablation targeting possible. Films usually print only a few dozen selected frames, so micro-lesions are easily missed.

contrast Stepless Window Width / Level (W/L) Adjustment

Radiologists need to drag the grayscale: to a bone window to check cortical destruction and micro-fractures, to a mediastinal window to measure the short-axis diameter of lymph nodes. This core capability exists only in the 12–16 bit depth of DICOM data.

view_in_ar SUV Quantification & 3D Vascular Reconstruction

For PET-CT, the standardized uptake value (SUV max) of the tracer must be extracted precisely to judge tumor malignancy and response to chemotherapy or targeted therapy — a metric that simply cannot be computed from photos of films.

2

How to Legally Request and Obtain Your Raw DICOM Data from a Local Medical Facility

Many overseas patients mistakenly believe that the paper report or printed films their doctor gives them are all they get. In fact, whether you are in the US/Europe, Japan/Korea, Southeast Asia or the Middle East, you have a legal right to access and copy your original medical imaging. Most public and private hospitals offer CD/DVD burning or encrypted USB drive transfer services.

record_voice_over Authoritative English Script for Requesting Imaging at the Front Desk Show this directly to the hospital front desk
"Hello, I am requesting a complete digital copy of my original medical imaging (CT / MRI / PET) for a cross-border second medical opinion. Please provide the uncompressed RAW DICOM data burned onto a CD/DVD or exported to a secure USB drive, including the full series and the DICOMDIR file. I need the raw diagnostic files, not just a PDF summary report or printed films. Thank you."
info What this says: you are asking the imaging records office for the complete, uncompressed native DICOM data on CD or USB, explicitly including every series and the DICOMDIR index file — not merely a PDF report or printed films.

folder_zip After You Get the Disc: How to Identify the Master Folder That Holds the Real DICOM Files?

Many hospital discs auto-run a simple "disc browser" viewer when inserted (such as Viewer.exe, Start.exe or Run.app). Please do not send us just this .exe player — executable files usually will not run on another operating system, and they do not contain the images themselves. Instead, open the disc drive and look for the following standard structure:

album [Disc Root — DVD-ROM / CD Drive]
snippet_folder ├── DICOM/ or IMAGES/ or DATA/ (★ Core folder — holds all the hundreds or thousands of slice files)
│ ├── CT_001.dcm (or similar pure-numeric, extension-less files like 1.2.840.113619...)
│ ├── CT_002.dcm
│ └── ... (dozens to thousands of stacked slice files)
description ├── DICOMDIR (★ Very important — the master index file, with no extension or .DIR)
play_circle ├── Viewers/ or Launch.exe (Not required — a local viewing program; expert workstations do not need it)
picture_as_pdf └── Report.pdf (Optional — the written diagnostic report issued locally)
3

Lossless Extraction, Packing and Compression on Your Computer (Windows & Mac)

Many modern ultrabooks no longer have a built-in optical drive. You can buy a USB external optical drive for about USD 15–20 on Amazon or at a local electronics store, or borrow one from a nearby print shop. Please follow these four steps carefully:

1

Step 1: Create a properly named folder on your desktop

Create a new folder on your desktop using English characters only. To prevent files from getting mixed up as they move between multi-specialty consultations, do not use Chinese characters or special characters. Follow this naming scheme:

[PATIENT_NAME]_[BODY_PART]_[MODALITY]_[YYYYMMDD]
For example: WANG_XIAOMING_CHEST_CT_20260715 or JOHN_DOE_BRAIN_MRI_20260620
2

Step 2: Select the entire contents of the disc and copy everything into the new folder

Double-click the disc drive to open its root directory, then press Ctrl + A (Windows) or Cmd + A (Mac) to select all files and folders. Copy them with Ctrl + C and paste with Ctrl + V into the folder you created in Step 1.

verified Pitfall to avoid: copy the entire set of folders, including hidden files and DICOMDIR. Never just open one subfolder and grab a single image from it.
3

Step 3: Pack and compress everything into a standard .ZIP archive

Back on your desktop, right-click the new folder you just filled:

On Windows: right-click → "Send to" → "Compressed (zipped) folder", or use WinRAR / 7-Zip and choose "Add to ZIP".
On macOS: Control-click the folder → choose "Compress" (or "Compress ‘Folder Name’"), and macOS will create a .zip archive automatically.
warning Do not set a password on the archive — passwords block automated cloud-side verification and parsing.
4

Step 4: A quick 1-minute local self-check — make sure the slices scroll and load properly

To make sure your exported imaging is not corrupted and no key slices are missing, spend 1 minute on a self-check before submitting. We recommend these two globally used, free, medical-grade DICOM viewers:

RadiAnt DICOM Viewer Platform: Windows

Simply drag the extracted folder into the RadiAnt window. If series thumbnails appear on the left and the mouse wheel scrolls smoothly through the hundreds of axial slices, your data is intact.

Horos or Weasis Platform: macOS / Linux

On Mac, Horos is the first choice. Click Import to load the folder, then check that the patient name, study date and the number of series are all displayed correctly.

4

Submission Priority and Time-Validity Reference Table for Multi-Modality Imaging

When submitting records to different departments of China's top Class-A tertiary hospitals, each specialty weighs imaging modalities very differently. At the same time, medical imaging has a strict "biological time window" of validity. Below are the standardized submission guidelines developed by the MedTravel China expert committee:

Specialty Core Required DICOM Modalities Time-Validity Window Special Baseline-Comparison Requirements
cardiology Comprehensive Cancer Treatment (CAR-T / Proton) Multi-phase contrast-enhanced CT of the chest / full abdomen, high-resolution contrast-enhanced MRI of the brain, whole-body 18F-FDG PET-CT Within 30 days Original baseline imaging from before chemotherapy / immunotherapy and before surgery is mandatory, to assess response by RECIST 1.1
accessibility_new Orthopedics & Complex Joint Revision Weight-bearing full-length standing X-ray of both lower limbs, thin-slice 3D CT reconstruction of the affected joint, joint MRI 60 – 90 days Patients needing revision of a loose artificial joint should provide the immediate post-operative comparison images taken within the first week after the original replacement
water_drop Kidney Disease & Vascular-Access Center Doppler ultrasound of both kidneys, CT angiography of the renal arteries (CTA), MRI of the retroperitoneal region 30 – 45 days Also provide lab reports from the last 7 days: serum creatinine, eGFR and 24-hour urine protein quantitation
psychology Neurosurgery / Brain Tumors 3.0T multimodal brain MRI (T1/T2/FLAIR/DWI/contrast-enhanced), MR spectroscopy (MRS), CTA 21 – 30 days Malignant gliomas and brain metastases progress quickly; imaging older than 30 days usually has to be redone as an urgent plain scan immediately after arrival in China

tips_and_updates Golden Expert Tip: Should You Send the Old Scans at All?

The answer is: absolutely yes! Previous baseline imaging carries as much value for Chinese experts as the newest scans. To tell whether a lung nodule is benign or malignant, for example, comparing thin-slice CT from two years ago and calculating the nodule's volume doubling time (VDT) improves accuracy by more than 40% over a single study. Create a separate ZIP archive for each exam date and upload them all together, in chronological order.

5

MedTravel China End-to-End Encrypted Cloud Transfer & Data Compliance

Cross-border transfer of patient health information (PHI) is tightly protected by international law. The proprietary "Cloud Imaging Gateway" built by MedTravel China gives patients worldwide a secure, ultra-fast, fully compliant direct link — eliminating the risk of bounced email attachments and privacy leaks through third-party cloud storage.

shield

AES-256 Military-Grade Encryption

Every transfer runs over TLS 1.3 links with AES-256 encryption at rest, certified for cross-border health data under US HIPAA, EU GDPR and China's Personal Information Protection Law (PIPL).

build_circle

Free Bad-Sector Repair by Certified Technicians

Discs shipped from overseas are often scratched in transit. MedTravel China's dedicated medical imaging engineers run automated slice-integrity checks on every uploaded dataset, rebuild damaged blocks and apply DICOM de-identification.

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Direct Delivery to Class-A Hospital PACS

Data is pushed over a dedicated line straight to the diagnostic workstations of experts at our partner Class-A tertiary hospitals in China (such as The First Affiliated Hospital of Sun Yat-sen University and Zhongshan Hospital, Fudan University) — readable immediately with no format conversion.

Got your DICOM archive ready?

Upload your ZIP file now through the dedicated encrypted channel — our medical engineers will verify image integrity and quality within 2 hours.

cloud_upload Go to the encrypted medical imaging upload portal

help FAQ — Common Questions from Patients

Q1: My disc holds more than 4 GB of files, and after compressing, the ZIP is still too large to email. What should I do?

A: Never try sending it as an email attachment through a regular mailbox (attachments are easily truncated and lost). Use MedTravel China's dedicated cloud relay channel for extra-large files (supports single files up to 50 GB with resumable upload), or get a private secure endpoint from your 1-on-1 coordinator.

Q2: I had a PET-CT abroad, but the hospital only gave me a paper report and no disc. How do I get one afterwards?

A: Call or email the Radiology Department or the Medical Records Department where the scan was done, provide your Patient ID, and pay a disc fee of about USD 10–25. Hospitals will usually mail the disc by SF Express / DHL or hold it for pickup at the front desk.

Q3: All the files on my disc are pure numeric strings with no extension. Is the disc damaged?

A: No, it is not damaged. PACS systems from GE, Siemens, Philips and other international scanner vendors routinely store DICOM objects under UID strings (such as 1.2.840.113619.2.55...) — these are perfectly valid standard native slices. Never manually add a .jpg extension to them!

edit_note
MedTravel China Editorial Team · Clinical Data Standards Committee

Compiled to ISO 13485 medical-device and health-information standards · Copyright MedTravel China

bolt Fast-Track Referral Channel

Ready to submit your medical records to China's top Class-A hospital specialists?

Based in the Guangdong–Hong Kong–Macao Greater Bay Area life-and-health hub, the MedTravel China team provides a complete cross-border care loop: imaging rebuild & verification, Class-A expert pre-review, medical-visa invitation letters and bilingual accompaniment throughout your hospital stay.

info Medical information on this site is for general reference only and does not constitute medical advice, diagnosis, or treatment recommendations. Actual care decisions rest with the licensed physicians of the hospital.

helpFrequently asked questions

Which imaging format should I ask my local hospital for?expand_more

Ask for the original DICOM files on the modality's own export — not JPEG, not PDF and not a phone photo of the screen. DICOM carries the window width/level values and slice geometry that Chinese specialists need to reconstruct and measure. If your hospital only hands over a CD with a viewer, ask them to copy the DICOM folder itself, and confirm the disc opens on a computer other than the imaging department's own workstation.

Can I compress the files or send them by email?expand_more

Compression and email are the two most common ways an otherwise good transfer fails. Diagnostic DICOM sets are large (a CT can be several hundred megabytes), email attachment limits will either refuse them or push you into lossy conversion. Use a transfer method that preserves the original files, and send report PDFs separately from the imaging data.

How is my medical data handled once it reaches China?expand_more

Records are transferred for pre-review only, stored under the receiving hospital's own patient-data rules, and accessed by the specialists reviewing your case. We ask you to sign an authorisation naming the receiving party before anything is sent, and we do not publish or reuse your records. Ask us for the written scope of that authorisation if you need it for your own compliance.

gavelSource & verification

  • chevron_rightEditorial basis: the DICOM standard (NEMA PS3.x) for medical imaging file structure and transfer, HIPAA requirements on the US side, and China's personal information protection and cryptography compliance rules for medical data.
  • chevron_rightThis is a technical transfer guide. It is not a legal opinion on your own jurisdiction's data rules — check those with your local compliance officer.

verifiedVerified by MedTravel China on2026-10-13